I will lead by example through respecting my peers and understanding their pains. I will create an environment that fosters trust and healthy pursuit of one’s passion. I will ensure that the customer’s standpoint is always considered. I will use design thinking and agile principles in implementing innovation. I will welcome suggestions and ideas, and harness them to encourage my peers to become more creative. I will base my decisions on data-driven insights, not just on mere assumptions. I will continue to seek for greater value for CIC and its valued customers.