WE 80 LEADERS
PROPEL NEW CICS
What will it really take for true innovation to happen in Concepcion, that will enable us to own the customer?
Leaders must-reads:
Why and How to Deepen Customer Empathy
Empathy rarely gets into conversations in the business setting, though it really should. It’s a critical skill to develop customer-centricity, and therefore is key to organizational success
Why Leadership is Not About Having All the Answers
People used to run to their leaders for answers; this old model of leadership stifles creativity. IDEO U CEO Tim Brown explains the importance of leaders not having all the answers, but asking the right questions, to help people shift their perspectives and discover better solutions.
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